Hit another monday.com limit?

On monday.com, every plan counts something: seats, automation runs, API calls, AI credits, and in its CRM, your contacts. The way past each limit is a bigger plan or an add-on. On PlatformPilot, your records are never counted, and every plan has the whole product.

Every monday.com claim on this page links to monday.com's own pages.

What monday.com counts on Standard

  • Seatsfrom 3, then in fives
  • Automation actions250 a month
  • Integration actions250 a month
  • API calls1,000 a day
  • AI creditssold on top
  • CRM contacts and dealsup to 10,000

On PlatformPilot, records and fields have no plan limit.

From monday.com's pricing pages, help center and API documentation, read Oct 24, 2026.

Every plan counts something.

And the way past each limit is a bigger plan, an add-on or more seats.

How PlatformPilot keeps your deals current without the typing: PlatformPilot vs monday.com.

The plan you bought got smaller.

monday.com's own pages, then and now.

AI creditsFeb 2025500 free a month on every planTodayBought with your seats on its work platform, from May 6, 2026
CRM contacts on BasicSep 2025UnlimitedToday1,000 active contacts and deals
CRM columns on a boardSep 2025No limit listedToday5 on Basic, 15 on Standard, 75 on Pro
CRM quotes and invoices on ProSep 2025UnlimitedToday250 a month
Merging CRM duplicatesSep 2025On StandardTodayPro and up

From monday.com's announcement of Feb 10, 2025, its CRM pricing page on Sep 12, 2025 as the Internet Archive kept it, and monday.com's pages on Oct 24, 2026.

On monday.com, every AI step draws credits.

Each of these comes out of the credits you buy.

  • 8 creditsfor an AI action on a board item, from an AI column, autofill or an automation's AI step. Actions on the same item within 24 hours count once.
  • 10 to 150+ creditsfor each message to Sidekick, its assistant, by how complex the message is.
  • 10 to 250+ creditsfor each run of an agent, which may take several tasks.
  • 120 creditsfor each hour of AI Notetaker.
  • 150 creditsfor each successful Sales Agent call in its CRM, up to 5 minutes. When credits run out, it stops calling: “There is no grace period for outbound calls.”
“Credit amounts, ranges, and examples shown in this article are intended as general guidance.”
monday.com's help center, on its own credit figures (source).

PlatformPilot counts one thing: AI work.

Your plan includes a monthly amount of AI usage. Your records, fields and projects never draw on it.

Never counted

  • People, companies, deals and fieldsNo plan limit, on any plan.
  • ProjectsTickets for client work and your own, in the same CRM. No second product.
  • SeatsSolopreneur is one person at one price. No buckets.
  • Your encryption keyOn every plan, in your own Google Cloud. No add-on.

When AI usage runs out

  1. Your CRM keeps working.
  2. An answer that has started finishes.
  3. An automation waits, then runs once usage is added.

Solopreneur

For one person, with everything in it.

$250a month, billed monthly

Switch to PlatformPilot

Team and Organization add shared integrations, role-based access and your own database, priced for your team.

Book a demoSee plans

Switch in three steps.

  1. Export your boards to Excel.

    From each board's menu, choose More actions, then Export board to Excel. monday.com's guide

  2. Upload them to PlatformPilot.

    It maps the columns and shows you a preview before it saves anything.

  3. Connect your mail and chat.

    Gmail or Outlook, Slack or Teams. From then on, it learns from the work itself.

By the way, bring your projects too.

Connect your monday.com boards and each item comes into Tickets, in the same CRM as your clients. When you're ready, disconnect: the tickets stay, every field yours. One tool, one bill.

Before you switch.

Does monday.com charge for AI?

Yes. Since May 6, 2026, its work platform sells AI credits with your seats, at least 2,000 a month on Standard, and its CRM gives a one-time trial of 6,000 credits before a paid add-on (monday.com support).

How many automations does monday.com include?

250 automation actions and 250 integration actions a month on Standard, and 25,000 of each on Pro. Basic has none (monday.com support).

What happens when monday.com automations hit the limit?

They pause after a 72-hour grace period. monday.com says “you can't pay to have your actions reactivated,” and only Enterprise customers can buy more actions (monday.com support).

Does monday.com's CRM limit contacts?

Yes. Basic stops at 1,000 active contacts and deals, Standard at 10,000 and Pro at 100,000. Ultimate has no limit (monday CRM pricing).

Does PlatformPilot charge for AI?

Your plan includes a monthly amount of AI usage, and you can add more. Your records, fields and projects never draw on it, and an answer that has started always finishes.

Can I move my monday.com projects too?

Yes. Connect your monday.com boards and each item comes into Tickets as a ticket, with its status. When you're ready, disconnect: the tickets stay in PlatformPilot, every field yours to edit, so you pay for one tool instead of two.

Switch before the next limit.

Start on Solopreneur today, or book a demo for your team.

15 sources from monday.com's own pages and the Internet Archive

monday.com's pages were read on Oct 24, 2026; its CRM pricing page of Sep 12, 2025 is the Internet Archive's copy.